A few weeks into lockdown, I started to realise that one of the things I was finding hard was that I had no team to help through the Covid-19 crisis. […] This longing to help people was painful at first as I felt powerless. Stuck at home, self employed, team-less. It was as if my wings had been clipped. And on top of that, my planned team facilitation and mediation projects were put on hold due to Covid-19…

Personality matters. And never more so than in these stressful times when many of us are remote working and when our usual personality traits are likely to be amplified. I have mediated countless workplace conflicts that had their origins in - or escalated due to - personality clashes. […] Inspired by the Lumina Spark* psychometric, here are some tips to help you understand and manage your personality, to bring out the best in yourself and others…