Just before lockdown, Dr Rachel Morris interviewed me for her brilliant 'You are not a frog' podcast about how to manage difficult conversations that arise during change, crisis and conflict. The recording is now live and our conversation is even more relevant today, as leaders navigate perpetual uncertainty and as teams figure out how to work together in our changed world…

I was reminded recently of the power of deep listening and empathy to enable us to process our feelings. I have felt very ‘full’. Full of emotion, thoughts, ideas, hopes, worries, preoccupations, stresses, pressures, doubts, judgements (of self and others). It had been a volatile week in terms of my moods and my children’s. My six year old had started back at school . It was only after dropping him off (and my daughter at nursery) that the exhaustion caught up on me. I realised how much I have been carrying around over the last three months...

A few weeks into lockdown, I started to realise that one of the things I was finding hard was that I had no team to help through the Covid-19 crisis. […] This longing to help people was painful at first as I felt powerless. Stuck at home, self employed, team-less. It was as if my wings had been clipped. And on top of that, my planned team facilitation and mediation projects were put on hold due to Covid-19…